471 Things to Read About CMC

Joseph B. Walther

July, 2004
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Adkins, M., & Brashers, D. (1995). The power of language in computer-mediated groups. Management Communication Quarterly, 8, 289-322.

Adrianson, L., & Hjelmquist, E. (1999). Group processes in solving two problems: Face-to-face and computer-mediated communication. Behaviour & Information Technology, 18, 179-198.

Agarwal, R., & Prasad, K. (1994). A blackboard framework for the design of group decision support systems. Behavior & Information Technology, 13, 277-284.

Alemi, F., Mosavel, M., Stephens, R. C., Ghadiri, A., Krishnaswamy, J., & Thakkar, H. (1996). Electronic self-help and support groups. Medical Care, 34(10), OS32-OS44.

Angell, D., & Heslop, B. (1994). The elements of e-mail style: Communicate effectively via electronic mail. Reading, MA: Addison-Wesley.

Archer, N. P. (1990). A comparison of computer conferences with face-to-face meetings for small group business decisions. Behaviour & Information Technology, 9, 307-317.

Bailey, E. K., & Cotlar, M. (1994). Teaching via the internet. Communication Education, 43, 186-193.

Baird, P. M., & Borer, B. (1987). An experiment in computer conferencing using a local area network. The Electronic Library: The International Journal for Minicomputer, Microcomputer, and Software Applications in Libraries, 5, 162-169.

Bargh, J. A., & McKenna, K. Y. A. (2004). The Internet and social life. Annual Review of Psychology, 55, 573-590.

Barnes, S., & Greller, L. M. (1994). Computer-mediated communication in the organization. Communication Education, 43, 129-142.

Baron, N. S. (1984). Computer mediated communication as a force in language choice. Visible Language, 18, 118-141.

Barry, B., & Fulmer, I. S. (2004). The medium and the message: The adaptive use of communication media in dyadic influence. Academy of Management Review, 29(2), 272-292.

Baym, N. K. (1995). The emergence of community in computer-mediated interaction. In S. G. Jones (Ed.), Cybersociety: Computer-mediated communication and community (pp. 138-163). Thousand Oaks, CA: Sage.

Baym, N. K. (1999). Tune in, log on: Soaps, fandom, and online community. Thousand Oaks, CA: Sage.

Beard, K. W., & Wolf, E. M. (2001). Modification in the proposed diagnostic criteria for internet addiction. Cyberpsychology & Behavior, 4(3), 377-383.

Beauclair, R. A. (1989). An experimental study of GDSS support application effectiveness. Information Science, 15, 321-332.

Benson, T. W. (1994). Electronic-network resources for communication scholars. Communication Education, 43, 120-128.

Berge, Z. L. (1994). Electronic discussion groups. Communication Education, 43, 102-111.

Biocca, F., Harms, C., & Burgeon, J. K. (2003). Toward a more robust theory and measure of social presence: Review and suggested criteria. Presence-Teleoperators and Virtual Environments, 12(5), 456-480.

Black, S. D., Levin, J. A., Mehan, H., & Quinn, C. N. (1983). Real and non-real time interaction: Unraveling multiple threads of discourse. Discourse Processes, 6, 59-75.

Bly, S. A., Harrison, S. R., & Irwin, S. (1993). Media spaces: Video, audio, and computing. Communications of the ACM, 36, 28-61.

Bolter, J. D. (1991). Writing space: The computer, hypertext, and the history of writing. Norwood, NJ: Erlbaum.

Booth, F. V. M. (1989). Effective staff communications in a large I.C.U. International Journal of Clinical Monitoring and Computing, 6, 81-86.

Borenstein, N. S. (1992). Computational mail as network infrastructure for computer-supported cooperative work. In J. Turner & R. Kraut (Eds.), CSCW '92: Sharing perspectives (pp. 67-74). New York: Association for Computing Machinery Press.

Bouas, K. S., & Arrow, H. (1995). The development of group identity in computer and face-to-face groups with membership change. Computer Supported Cooperative Work, 4, 153-178.

Bowers, J. (1992). The politics of formalism. In M. Lea (Ed.), Contexts of computer-mediated communication (pp. 232-261). London: Harvester Wheatsheaf.

Braithwaite, D. O., Waldron, V. R., & Finn, J. (1999). Communication of social support in computer-mediated groups for people with disabilities. Health Communication, 11(2), 123-151.

Braithwaite, D. O., Waldron, V. R., & Finn, J. (1999). Communication of social support in computer-mediated groups for persons with disabilities. Health Communication, 11, 123-151.

Bresler, L. (1990). Student perceptions of CMC: Roles and experiences. Journal of Mathematical Behavior, 9, 291-307.

Broome, B. J., & Chen, M. (1992). Guidelines for computer-assisted group problem solving: Meeting the challenges of complex issues. Small Group Research, 23, 216-236.

Brothers, L., Hollan, J., Nielsen, J., Stornetta, S., Abney, S., Furnas, G., & Littman, M. (1992). Supporting informal communication via ephemeral interest groups. In J. Turner & R. Kraut (Eds.), CSCW '92: Sharing perspectives (pp. 84-90). New York: Association for Computing Machinery Press.

Bullen, C. V., & Bennett, J. L. (1991). Groupware in practice: An interpretation of work experiences. In C. Dunlop & R. Kling (Eds.), Computerization and controversy: Value conflicts and social choices (pp. 257-287). Boston: Academic Press.

Burgoon, J. K., Bonito, J. A., Bengtsson, B., Cederberg, C., Lundeberg, M., & Allspach, L. (2000). Interactivity in human-computer interaction: a study of credibility, understanding, and influence. Computers in Human Behavior, 16(6), 553-574.

Burgoon, J. K., Bonito, J. A., Ramirez, A., Dunbar, N. E., Kam, K., & Fischer, J. (2002). Testing the interactivity principle: Effects of mediation, propinquity, and verbal and nonverbal modalities in interpersonal interaction. Journal of Communication, 52, 657-677.

Burke, K., Aytes, K., Chidambaram, L., & Johnson, J. J. (1999). A study of partially distributed work groups: The impact of media, location, and time on perceptions and performance. Small Group Research, 30, 453-490.

Burke, K., Aytes, K., Chidambaram, L., & Johnson, J. J. (1999). A study of partially distributed work groups: The impact of media, location, and time perceptions and performance. Small Group Research, 30(4), 453-490.

Caplan, S. E. (2002). Problematic Internet use and psychosocial well-being: development of a theory-based cognitive-behavioral measurement instrument. Computers in Human Behavior, 18(5), 553-575.

Caplan, S. E. (2003). Preference for online social interaction - A theory of problematic Internet use and psychosocial well-being. Communication Research, 30(6), 625-648.

Carey, J. (1980). Paralanguage in computer mediated communication. In N. K. Sondheimer (Ed.), The 18th annual meeting of the association for computational linguistics and parasession on topics in interactive discourse: Proceedings of the conference (pp. 67-69). Philadelphia: University of Pennsylvania.

Carlson, J. R., & Zmud, R. W. (1994). Channel expansion theory: A dynamic view of media and information richness perceptions. In D. P. Moore (Ed.), Academy of Management: Best papers proceedings 1994 (pp. 280-284). Madison: Omnipress.

Cathcart, R., & Gumpert, G. (1983). Mediated interpersonal communication: Toward a new typology. Quarterly Journal of Speech, 69, 267-277.

Chan, D. K. S., & Cheng, G. H. L. (2004). A comparison of offline and online friendship qualities at different stages of relationship development. Journal of Social and Personal Relationships, 21, 305-320.

Cheng, H., Lehman, J., & Armstrong, P. (1991). Comparison of performance and attitude in traditional and computer conferencing classes. American Journal of Distance Education, 5, 51-64.

Chesebro, J., & Bonsall, D. (1989). Computer-mediated communication: Human relationships in a computerized world. Tuscaloosa: University of Alabama Press.

Chesebro, J. W. (1985). Computer-mediated interpersonal communication. In B. D. Ruben (Ed.), Information and behavior (Vol. 1, pp. 202-222). New Brunswick, NJ: Transaction Books.

Chidambaram, L. (1996). Relational development in computer-supported groups. MIS Quarterly, 20, 143-163.

Chidambaram, L., & Bostrom, R. P. (1993). Evolution of group performance over time: A repeated measures study of GDSS effects. Journal of Organizational Computing, 3, 443-469.

Chidambaram, L., Bostrom, R. P., & Wynne, B. E. (1991). The impact of GDSS on group development. Journal of Management Information Systems, 7, 3-25.

Chilcoat, Y., & DeWine, S. (1985). Teleconferencing and interpersonal communication perception. Journal of Applied Communication Research, 18, 14-32.

Coleman, L. H., Paternite, C. E., & Sherman, R. C. (1999). A reexamination of deindividuation in synchronous computer-mediated communication. Computers in Human Behavior, 15, 51-65.

Colley, A., & Todd, Z. (2002). Gender-linked differences in the style and content of e-mails to friends. Journal of Language and Social Psychology, 21, 380-392.

Collins, M. (1994). Internet information management tools. Communication Education, 43, 112-119.

Colvin, J., Chenoweth, L., Bold, M., & Harding, C. (2004). Caregivers of older adults: Advantages and disadvantages of Internet-based social support. Family Relations, 53(1), 49-57.

Compton, D. C., White, K., & DeWine, S. (1991). Techno-sense: Making sense of computer-mediated communication systems. Journal of Business Communication, 28, 23-43.

Connolly, T., Jessup, L. M., & Valacich, J. S. (1990). Effects of anonymity and evaluative tone on idea generation in computer-mediated groups. Management Science, 36, 97-120.

Constant, D., Sproull, L., & Kiesler, S. (1996). The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organization Science, 7, 119-136.

Cook, J., & Salvendy, G. (1989). Perception of computer dialogue personality: An exploratory study. International Journal of Man-Machine Studies, 31, 717-728.

Cooper, A., Delmonico, D. L., & Burg, R. (2000). Cybersex users, abusers, and compulsives: New findings and implications. Sexual Addiction & Compulsivity, 7, 5-29.

Cooper, A., McLoughlin, I. P., & Campbell, K. M. (2000). Sexuality in cyberspace: Update for the 21st century. Cyberpsychology & Behavior, 3(4), 521-536.

Cooper, R. B. (2003). Exploring the core concepts of media richness theory: The impact of cue multiplicity and feedback immediacy on decision quality. Journal of Management Information Systems, 20(1), 263-299.

Cornwell, B., & Lundgren, D. C. (2001). Love on the Internet: involvement and misrepresentation in romantic relationships in cyberspace vs. realspace. Computers in Human Behavior, 17(2), 197-211.

Cramton, C. D. (2001). The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science, 12, 346-371.

Culnan, M. J., & Markus, M. L. (1987). Information technologies. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication An interdisciplinary perspective (pp. 420-443). Newbury Park, CA: Sage.

Cummings, J., Butler, B., & Kraut, R. (2002). The quality of online social relationships. Communications of the ACM, 45 (7), 103-108.

Curtis, P. (1992). Mudding: Social phenomena in text-based virtual realities. In D. Schuler (Ed.), DIAC-92: Directions and implications of advanced computing (pp. 48-68). Palo Alto, CA: Computer Professionals for Social Responsibility.

Czaja, S. J., Guerrier, J. H., Nair, S. N., & Landauer, T. K. (1993). Computer communication as an aid to independence for older adults. Behaviour & Information Technology, 12, 197-207.

Daft, R. L., & Lengel, R. H. (1984). Information richness: A new approach to managerial behavior and organization design. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (Vol. 6, pp. 191-233). Greenwich, CT: JAI Press.

Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness, and structural determinants. Management Science, 32, 554-571.

Daft, R. L., Lengel, R. H., & Trevino, L. K. (1987). Message equivocality, media selection, and manager performance: Implications for information systems. MIS Quarterly, 11, 355-368.

Daft, R. L., & Macintosh, N.B. (1981). A tentative exploration into the amount and equivocality of information processing in organizational work units. Administrative Science Quarterly, 26, 207-224.

Daly, J. A., Weber, D. J., Vangelisti, A. L., Maxwell, M., & Neel, H. (1989). Concurrent cognitions during conversations: Protocol analysis as a means of exploring conversations. Discourse Processes, 12, 227-244.

Danet, B. (1998). Text as mask: Gender, play and performance on the Internet. In S. Jones (Ed.), Cybersociety 2.0 (pp. 129-158). Thousand Oaks: Sage.

Danowski, J. A., & Edison-Swift, P. (1985). Crisis effects on intraorganizational computer-based communication. Communication Research, 12, 251-270.

Davie, L. E., & Wells, R. (1991). Empowering the learner through computer-mediated communication. American Journal of Distance Education, 5, 15-23.

Dennis, A. R., & Kinney, S. T. (1998). Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality. Information Systems Research, 9, 256-274.

Dennis, A. R., George, J. F., Jessup, L. M., Nunamaker, J. F., & Vogel, D. R. (1988). Information technology to support electronic meetings. MIS Quarterly, 12, 591-624.

Dennis, A. R., Nunamaker, J. F., & Vogel, D. R. (1990). A comparison of laboratory and field research in the study of electronic meeting systems. Journal of Management Information Systems, 7, 107-135.

DeSanctis, G., & Gallupe, R. B. (1987). A foundation for the study of group decision support systems. Management Science, 33, 589-609.

DeSanctis, G., Poole, M. S., Dickson, G. W., & Jackson, B. M. (1993). Interpretive analysis of team use of group technologies. Journal of Organizational Computing, 3, 1-30.

Dietz-Uhler, B., & Bishop-Clark, C. (2001). The use of computer-mediated communication to enhance subsequent face-to-face discussions. Computers in Human Behavior, 17, 269-283.

Donath, J. (1999). Identity and deception in the virtual community. In M. A. Smith & P. Kollock (Eds.), Communities in cyberspace (pp. 29-59). New York: Routledge.

Donath, J. S. (1999). Identity and deception in the virtual community. In M. Smith & P. Kollock (Eds.), Communities in cyberspace (pp. 25-59). London: Routledge.

Donn, J. E., & Sherman, R. C. (2002). Attitudes and practices regarding the formation of romantic relationships on the Internet. Cyberpsychology & Behavior, 5(2), 107-123.

Downing, J. D. H. (1989). Computers for political change: Peacenet and public access data. In M. Siefert, G. Gerbner, & J. Fisher (Eds.), The information gap How computers and other new communication technologies affect the social distribution of power (pp. 154-162). New York: Oxford University Press.

Dubinskas, F. A. (1993). Virtual organizations: Computer conferencing and organization design. Journal of Organizational Computing, 3, 389-416.

Dubrovsky, V. J., Kiesler, S., & Sethna, B. N. (1991). The equalization phenomenon: Status effects in computer-mediated and face-to-face decision-making groups. Human Computer Interaction, 6, 119-146.

Dunham, P. J., Hurshman, A., Litwin, E., Gusella, J., Ellsworth, C., & Dodd, P. W. D. (1998). Computer-mediated social support: Single young mothers as a model system. American Journal of Community Psychology, 26(2), 281-306.

Durlak, J. T. (1987). A typology for interactive media. In M. L. McLaughlin (Ed.), Communication yearbook 10 (pp. 743-757). Newbury Park, CA: Sage.

Dutton, W. H., Rogers, E. M., & Jun, S. (1987). Diffusion and social impacts of personal computers. Communication Research, 14, 219-250.

Eastman, D. V. (1992). Effective facilitation of computer conferencing. Continuing Higher Education Review, 56, 23-34.

Easton, G. K., George, J. F., Nunamaker, Jr., J. F., & Pendergast, M. O. (1990). Using two different electronic meeting systems tools for the same task: An experimental comparison. Journal of Management Information Systems, 7, 85-100.

Ekman, P. F., W. V. (1969). The repertoire of nonverbal behavior: Categories, origins, usage, and coding. Semiotica, 1, 49-98.

Elam, J. J., Huber, G. P., & Hurt, M. E. (1986). An examination of the DSS literature (1975-1985). In E. E. McLean & H. H. Sol (Eds.), Decision support systems: A decade in perspective (pp. 1-17). North Holland: Elsevier Science Publishers.

Ellis, C. A., Gibbs, S. J., & Rein, G. L. (1991). Groupware: Some issues and experience. Communications of the ACM, 34, 38-58.

Eveland, J. D., & Bikson, T. K. (1987). Evolving electronic communication networks: An empirical assessment. Office: Technology and People, 3, 103-128.

Eveland, J. D., & Bikson, T. K. (1989). Work group structures and computer support: A field experiment. ACM Transactions on Office Information Systems, 6, 354-379.

Eveland, W. P. (2003). A "mix of attributes" approach to the study of media effects and new communication technologies. Journal of Communication, 53, 395-410.

Feenberg, A. (1989). A user's guide to the pragmatics of computer mediated communication. Semiotica, 75, 257-278.

Feenberg, A. (1992). From information to communication: The French experience with videotex. In M. Lea (Ed.), Contexts of computer-mediated communication (pp. 168-187). London: Harvester Wheatsheaf.

Feldman, M. (1987). Electronic mail and weak ties in organizations. Office: Technology and People, 3, 83-101.

Feldman, M. S. (1987). Electronic mail and weak ties in organizations. Office: Technology and People, 3, 83-101.

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Ferrara, K., Brunner, H., & Whittemore, G. (1991). Interactive written discourse as an emergent register. Written Communication, 8, 8-34.

Ferry, D. L., Kydd, C. T., & Sawyer, J. E. (2001). Measuring facts of media richness. Journal of Computer Information Systems, 41(4), 69-78.

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Finholt, T., Sproull, L., & Kiesler, S. (1990). Communication and performance in ad hoc task groups. In J. Galagher, R. E. Kraut, & C. Edigo (Eds.), Intellectual teamwork Social and technological foundations of cooperative work (pp. 291-325). Hillsdale, NJ: Erlbaum.

Finn, T. A. (1988). Process and structure in computer-mediated group communication. Information and Behavior, 2, 167-193.

Fish, R. S., Kraut, R. E., Root, R. W., & Rice, R. E. (1993). Video as a technology for informal communication. Communications of the ACM, 36, 48-61.

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Fulk, J., Schmitz, J. A., & Schwarz, D. (1992). The dynamics of context-behavior interactions in computer-mediated communication. In M. Lea (Ed.), Contexts of computer-mediated communication (pp. 7-29). London: Harvester Wheatsheaf.

Fulk, J., Schmitz, J. A., & Schwarz, D. (1992). The dynamics of context-behaviour interactions in computer-mediated communication. In M. Lea (Ed.), Contexts of computer-mediated communication (pp. 7-29). London: Harvester Wheatsheaf.

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Fulk, J., Steinfield, C. W., Schmitz, J., & Power, J. G. (1987). A social information processing model of media use in organizations. Communication Research, 14, 529-552.

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Fussell, S. R. (2002). The verbal communication of emotion: Introduction and overview. In S. R. Fussell (Ed.), The verbal communication of emotions: Interdisciplinary perspectives (pp. 1-15). Mahwah, NJ: Lawrence Erlbaum Assoc.

Galagher, J., & Kraut, R. (1990). Technology for intellectual teamwork: Perspectives on research and design. In J. Galegher, R. Kraut, & C. Egido (Eds.), Intellectual teamwork Social and technological foundations of cooperative work (pp. 1-20). Hillsdale, NJ: Erlbaum.

Galagher, J., & Kraut, R. E. (1994). Computer-mediated communication for intellectual teamwork: An experiment in group writing. Information Systems Research, 5, 110-138.

Galagher, J., Kraut, R. E., & Egido, C. (1990). Intellectual teamwork: Social and technological foundations of cooperative work. Hillsdale, NJ: : Erlbaum.

Galagher, J., Sproull, L., & Kiesler, S. (1998). Legitimacy, authority, and community in electronic support groups. Written Communication, 15, 493-530.

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Gallupe, R. B., & McKeen, J. D. (1990). Enhancing computer-mediated communication: An experimental investigation into the use of a group decision support system for face-to-face versus remote meetings. Information & Management, 18, 1-13.

Gallupe, R. B., Bastianutti, L. M., & Cooper, W. H. (1991). Unblocking brainstorms. Journal of Applied Psychology, 76, 137-142.

Garton, L., & Wellman, B. (1995). Social impacts of electronic mail in organizations: A review of the research literature. In B. R. Burleson (Ed.), Communication yearbook 18 (pp. 434-453). Thousand Oaks, CA: Sage.

Gattiker, U. E., Gutek, B. A., & Berger, D. E. (1988). Office technology and employee attitudes. Social Science Computing Review, 6, 328-340.

Godin, S. (1993). The smiley dictionary. Berkeley, CA: Peachpit Press.

Goldberg, Y., Safran, M., & Shapiro, E. (1992). Active mail: A framework for implementing groupware. In J. Turner & R. Kraut (Eds.), CSCW '92: Sharing perspectives (pp. 75-83). New York: Association for Computing Machinery Press.

Graetz, K. A., Boyle, E. S., Kimble, C. E., Thompson, P., & Garloch, J. L. (1998). Information sharing face-to-face teleconferencing, and electronic chat groups. Small Group Research, 29(6), 714-743.

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Guadagno, R. E., & Cialdini, R. B. (2002). Online persuasion: An examination of gender differences in computer-mediated interpersonal influence. Group Dynamics-Theory Research and Practice, 6(1), 38-51.

Guéguen, N. (2001). Fund-raising on the web: The effect of an electronic foot-in-the-door on donation. CyberPsychology & Behavior, 4, 705-709.

Guéguen, N., & Jacob, C. (2003). Fund-raising on the web: The effect of an electronic door-in-the-face on on compliance to a request. CyberPsychology & Behavior, 6, 189-193.

Gumpert, G. (1990). Remote sex in the information age. In G. Gumpert & S. L. Fish (Eds.), Talking to strangers: Mediated therapeutic communication (pp. 143-153). Norwood, NJ: Ablex.

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Gunawardena, C. N., & Zittle, F. J. (1997). Social presence as a predictor of satisfaction within a computer-mediated conferencing environment. American Journal of Distance Education, 11 (3), 8-27.

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Gutek, B. A., Bikson, T., & Mankin, D. (1984). Individual and organizational consequences of computer-based office information technology. Applied Social Psychology Annual, 5, 231-254.

Haas, C. (1989). Does the medium make a difference? Two studies of writing with pen and paper and with computers. Human-Computer Interaction, 4, 149-169.

Haken, J. D. T., Love, S. J., Calhoun, J. G., & Barclay, M. L. (1989). The integration of computer conferencing into the medical school curriculum. Medical Teacher, 11 (2), 213-220.

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Hiltz, S. R. (1984). Online communities: A case study of the office of the future. Norwood, NJ: Ablex.

Hiltz, S. R. (1986). The "virtual classroom": Using computer-mediated communication for university teaching. Journal of Communication, 36, 95-104.

Hiltz, S. R. (1988). Productivity enhancement from computer-mediated communication: A systems contingency approach. Communications of the ACM, 31, 1438-1454.

Hiltz, S. R. (1992). Constructing and evaluating a virtual classroom. In M. Lea (Ed.), Contexts of computer-mediated communication (pp. 188-208). London: Harvester Wheatsheaf.

Hiltz, S. R., & Johnson, K. (1990). User satisfaction with computer-mediated communication systems. Management Science, 36, 739-764.

Hiltz, S. R., & Johnson, K. (1991). Measuring acceptance of computer-mediated communication systems. Journal of the American Society for Information, 40, 386-397.

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